Orders placed after 2:00 p.m. (EST) from Monday through Friday will be processed the next business day. In-stock items will ship 48 hours after you have placed your order.
All orders must be shipped to the billing address provided during the checkout process.
APO or Military Bases: If your address is an APO or military base, we must ship through the U.S. Postal Service.
All orders ship Via USPS Priority with tracking.
Exchanges are accepted on items that have not been worn, altered, washed or damaged with the packaging still intact and with all tags attached. Online Exchanges and returns are accepted by mail within 15 business days of receipt of purchase. Merchandise returned after 15 business days will not be refunded.
Items designated as on sale are not returnable. Return policy described here only applies to online purchases.
PLEASE NOTE: We do not refund shipping and handling charges. Please contact us if you have any questions.
Only items purchased on www.momentumportland.com, our online store, may be returned by mail. Enclose the merchandise in its’ original packaging with your original receipt and send it to the address below. All exchanges should be shipped to:
52 Exchange Street
Portland, Me 04101
PLEASE NOTE: Please return all orders in their original packaging to ensure the resell ability of the merchandise. We reserve the right to deny all exchanges that don’t abide by this policy.